Returns & Exchanges
At Mary Engelbreit, we want you to be completely delighted with your whimsical purchases. If you are not satisfied with your order, we accept returns of unused items in their original packaging within 30 days of delivery.
Initiate Your Return
Contact our customer service team with your order number and the reason for your return to receive a Return Authorization number.
Prepare Your Package
Carefully pack the items in their original condition and include a copy of your packing slip or the Return Authorization form inside the box.
Ship the Item
Affix the provided shipping label or use a trackable shipping service to send your package back to our distribution center.
Receive Your Refund
Once your return is received and inspected, we will process a refund to your original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing